Are my personal details safe?
Yes! Your personal details are absolutely secure as they are strictly monitored by our Incywincy team and our people always make sure that our customer’s privacy is always protected.
Can i cancel an order that i placed online?
You may cancel it at any time before delivery by contacting us with your order details, as we understand you need more time to consider your purchase, but once the order has been delivered to you, you can always exchange it within 7 days after its receiving. This condition does not apply to items made as per your specification.
Can i make any addition or change in my order before its delivery?
You may cancel it at any time before delivery by contacting us with your order details, as we understand you need more time to consider your purchase, but once the order has been delivered to you, you can always exchange it within 7 days after its receiving. This condition does not apply to items made as per your specification.
How to order?
You can place your order online by visiting incywincy.pk, select the product that you want to purchase and add it to the shopping cart.
How can I be confirmed about my order?
You will receive a confirmation email regarding your order in which an order number along with all the delivery details will be mentioned.
What does thread count mean?
Thread-count shows the number of threads in a square inch of cloth. Thread-counts when related to bed linen can range from 120 to over 1,000. For example a standard men’s work shirt would be made using cotton with a thread-count of around 220.
How do long i need to wait for delivery?
We aim to deliver your order within 7 days, depending on our stock availability and the area where you live. We always confirm your delivery date 3-4 days after the placement of the order. Other than that ‘Made To Order’ products might take longer to be delivered as they are customized especially as per your requirements. Again for personalized orders, we will confirm your delivery date within 3-4 days after you have placed the order.
What are the shipping charges?
We offer free delivery all over Pakistan. In case the order is delivered and you wish to exchange it, only in that case delivery charges will be applied.
What is the minimum order limit?
There is no minimum limit to order.
